2012年8月1日 星期三

在windows 7 x64上面遇到 BSOD :0x000000B8的可能原因

當我把我的laptop os移到Mac上面的Parallels 7 時,發現很容易當機,之前有查道一個可能的原因,也確實有效,就是把CPU指定只使用單顆cpu即可,但由於實在太慢了,最近就想把真正的問題解決掉,不然只使用單顆cpu在跑win7 vm實在很慢,目前在網路上找到這個BSOD: 0x000000B8的可能原因,就是Acroni True image,我目前先把該軟體移除掉,目前使用上還可以,得持續繼續觀察一下
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Loading Dump File [E:\Temp\Rar$DI00.688\050510-40794-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0x8300b000 PsLoadedModuleList = 0x8314a570
Debug session time: Tue May  4 17:46:53.374 2010 (GMT-4)
System Uptime: 0 days 0:34:44.887
Loading Kernel Symbols
...............................................................
................................................................
....................................................
Loading User Symbols
Loading unloaded module list
.........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 100000B8, {85fbc020, 83136240, 8df6ffd0, 0}

*** WARNING: Unable to verify timestamp for snapman.sys
*** ERROR: Module load completed but symbols could not be loaded for snapman.sys
Probably caused by : snapman.sys ( snapman+fd6b )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

ATTEMPTED_SWITCH_FROM_DPC (b8)
A wait operation, attach process, or yield was attempted from a DPC routine.
This is an illegal operation and the stack track will lead to the offending
code and original DPC routine.
Arguments:
Arg1: 85fbc020, Original thread which is the cause of the failure
Arg2: 83136240, New thread
Arg3: 8df6ffd0, Stack address of the original thread
Arg4: 00000000

Debugging Details:
------------------


FAULTING_THREAD:  85fbc020

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xB8

PROCESS_NAME:  SYSTEM

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from 83066c6d to 8305fde6

STACK_TEXT:  
80d8ab48 83066c6d 85fbc020 00000000 8312cd20 nt!KiSwapContext+0x26
80d8ab80 83065ad3 85fbc0e0 85fbc020 85f9ec10 nt!KiSwapThread+0x266
80d8aba8 8305f74f 85fbc020 85fbc0e0 00000000 nt!KiCommitThreadWait+0x1df
80d8ac24 89758d6b 85f9ec10 00000000 00000000 nt!KeWaitForSingleObject+0x393
WARNING: Stack unwind information not available. Following frames may be wrong.
80d8ac90 83039f44 85fbac48 8622dbb0 8622ddf4 snapman+0xfd6b
80d8aca8 89636bed 00004000 8622de20 86227000 nt!IofCallDriver+0x63
80d8acbc 896440f7 8622dbb0 85fbac48 00000004 volsnap!VspAsynchronousIo+0x10f
80d8ad08 896442e8 8622d0f4 8622d0e8 00000000 volsnap!VspWriteTableUpdates+0x27d
80d8ad38 8964440e 00779cb8 85fbb0d8 872e3eb0 volsnap!VspWriteVolumePhase32+0x12c
80d8ad54 89636ac4 00000000 85814658 00000000 volsnap!VspWriteVolumePhase3+0xc0
80d8ad74 83060fa0 00000000 85814658 872e3eb0 volsnap!VspPerformanceWrapperCompletionRoutine+0x3c
80d8adb8 8938a498 80d8adec 8938aabd 85fa5030 nt!IopfCompleteRequest+0x115
80d8adc0 8938aabd 85fa5030 85814658 00000001 CLASSPNP!ClassCompleteRequest+0x11
80d8adec 83060fa0 00000000 87c2edf8 01c2ef00 CLASSPNP!TransferPktComplete+0x2e4
80d8ae30 88f9dd97 87c2efac 858ad460 80d8ae60 nt!IopfCompleteRequest+0x115
80d8ae40 88f9e636 84f4a6c8 87c2edf8 87c2efac ataport!IdeCompleteScsiIrp+0x31
80d8ae60 88f9b4bd 84f4a6c8 858ad460 84f4c0e0 ataport!IdeCommonCrbCompletion+0x44
80d8ae7c 88fa1468 84f4c0e0 858ad460 858ad460 ataport!IdeTranslateCompletedRequest+0x161
80d8aef4 88fa166b 84f4c0e0 858ad460 84f4c09c ataport!IdeProcessCompletedRequests+0x2a0
80d8af48 83060835 84f4c09c 84f4c028 00000000 ataport!IdePortCompletionDpc+0xab
80d8afa4 83060698 8312cd20 85fbc020 00000000 nt!KiExecuteAllDpcs+0xf9
80d8aff4 8305fe5c 8df6fab8 00000000 00000000 nt!KiRetireDpcList+0xd5
80d8aff8 8df6fab8 00000000 00000000 00000000 nt!KiDispatchInterrupt+0x2c
8305fe5c 00000000 0000001a 00d6850f bb830000 0x8df6fab8


STACK_COMMAND:  .thread 0xffffffff85fbc020 ; kb

FOLLOWUP_IP: 
snapman+fd6b
89758d6b ??              ???

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  snapman+fd6b

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: snapman

IMAGE_NAME:  snapman.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  45265dbe

FAILURE_BUCKET_ID:  0xB8_snapman+fd6b

BUCKET_ID:  0xB8_snapman+fd6b

Followup: MachineOwner
---------

So, please completely uninstall your Acronis True Image which is causing you the grief.

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